She ordered it laughing.
She cried when it arrived.
Natalie, 34, from Austin, Texas, ordered the portrait on a Tuesday night after her third glass of wine. She thought it was ridiculous. She told her sister it was "the dumbest thing she'd ever done."
When the portrait arrived the next morning, she went silent. Then she texted her sister a single photo with no caption. It was the face of the man she'd been dreaming about for two years.
Six months later, she met someone at a bookstore. She recognized the jaw before she heard his name. She has since sent us a photo of the two of them together — and we keep it on our desk as a reminder of why this work matters.
We cannot promise you Natalie's story. But we can promise you your portrait.